General: FAQs
General information about us, our history with mushrooms, our growing facility in Denmark Western Australia.
Touchwood Mushrooms is a family owned and run business. We operate from a dedicated facility in Western Australia.
Touchwood Mushrooms is a family owned and run business. We operate from a dedicated facility in Western Australia.
The Touchwood Mushroom facility is located on our family farm in Denmark, Western Australia. Our purpose built facility features a Class-100 mushroom laboratory and mushroom growing rooms. These allow Touchwood to produce pristine mushrooms, free of contaminants.
The Touchwood Mushroom facility is located on our family farm in Denmark, Western Australia. Our purpose built facility features a Class-100 mushroom laboratory and mushroom growing rooms. These allow Touchwood to produce pristine mushrooms, free of contaminants.
We're currently accepting new applications for wholesale accounts. We invite you to submit a wholesale application for our consideration.
We're currently accepting new applications for wholesale accounts. We invite you to submit a wholesale application for our consideration.
You can get in contact with us via info@touchwoodmushrooms.com and we'll do our best to come back to you within 24 hours.
You can get in contact with us via info@touchwoodmushrooms.com and we'll do our best to come back to you within 24 hours.
Touchwood Mushrooms staff combine to offer 130 years of mycological knowledge. We're pioneers of the Australian mushroom industry.
Currently produced in excess of 18,500 tonnes of mushrooms but still remains an Australian family run and owned business.
Touchwood Mushrooms staff combine to offer 130 years of mycological knowledge. We're pioneers of the Australian mushroom industry.
Currently produced in excess of 18,500 tonnes of mushrooms but still remains an Australian family run and owned business.
Subscription: FAQs
If you'd like the convenience of not having to regular reorder your mushrooms, we've enabled subscription purchasing for all our mushroom products.
To activate, simply head to any product page and select the subscription option.
You'll be given the option to select from 4, 8 or 12 week delivery schedule.
You'll save 15% on your order when purchasing this way. However you are required to utilise the subscription for two payment cycles before cancellation is possible.
You'll also receive a reminder email notification 4 days prior to when your new order is due, reminding you of the upcoming order. Provided your initial two payment cycles are completed, you are free to cancel, skip, pause or swap your product via our subscription portal.
With our subscription portal you login to pause, skip, change or cancel your order.
If you'd like the convenience of not having to regular reorder your mushrooms, we've enabled subscription purchasing for all our mushroom products.
To activate, simply head to any product page and select the subscription option.
You'll be given the option to select from 4, 8 or 12 week delivery schedule.
You'll save 15% on your order when purchasing this way. However you are required to utilise the subscription for two payment cycles before cancellation is possible.
You'll also receive a reminder email notification 4 days prior to when your new order is due, reminding you of the upcoming order. Provided your initial two payment cycles are completed, you are free to cancel, skip, pause or swap your product via our subscription portal.
With our subscription portal you login to pause, skip, change or cancel your order.
Subscription purchases attract a 15% discount on each order. Because of this subscriptions purchases require a minimum of two payment cycles before cancellation is possible. You can skip or pause but can only cancel your subscription after completion of two payment cycles.
Subscription purchases attract a 15% discount on each order. Because of this subscriptions purchases require a minimum of two payment cycles before cancellation is possible. You can skip or pause but can only cancel your subscription after completion of two payment cycles.
To make a change, switch products, pause a delivery or to cancel your subscription please login to your subscription dashboard
Video guide to logging into your subscription portal.
To make a change, switch products, pause a delivery or to cancel your subscription please login to your subscription dashboard
Video guide to logging into your subscription portal.
To make a change, switch products, pause a delivery or to cancel your subscription you will need to first login to your subscription dashboard.
To help you manage your subscription we've created videos guiding you step by step in the subscription portal showing you how to edit, pause, skip or even cancel your subscription at any time. Check them out here.
Please note that a minimum of 2 payment cycles is required before cancellation is allowed.
To make a change, switch products, pause a delivery or to cancel your subscription you will need to first login to your subscription dashboard.
To help you manage your subscription we've created videos guiding you step by step in the subscription portal showing you how to edit, pause, skip or even cancel your subscription at any time. Check them out here.
Please note that a minimum of 2 payment cycles is required before cancellation is allowed.
You can login to your subscription portal and update all of your details including your payment information.
View our video guide of how to log in to your portal.
You can login to your subscription portal and update all of your details including your payment information.
View our video guide of how to log in to your portal.
Great question. Simply choose which mushroom product you would like on your subscription and then on the product page, click on the 'Subscribe & save 15%' option and you should see the pricing change to reflect the discount.
You will then choose the frequency of your subscription and can choose between 4, 8 and 12 week intervals!
Great question. Simply choose which mushroom product you would like on your subscription and then on the product page, click on the 'Subscribe & save 15%' option and you should see the pricing change to reflect the discount.
You will then choose the frequency of your subscription and can choose between 4, 8 and 12 week intervals!
By logging into your subscription portal you can skip, edit, pause or even cancel your subscription.
By logging into your subscription portal you can skip, edit, pause or even cancel your subscription.
Product: FAQs
Questions about our products, ingredients and our growing practices.
Not sure which Mushroom product is right for you. Simply request a copy of our Product Information Guide which you can find the sign up for at the base of this page.
Not sure which Mushroom product is right for you. Simply request a copy of our Product Information Guide which you can find the sign up for at the base of this page.
It is illegal to sell magic mushrooms, but our mushrooms do have magical powers!
It is illegal to sell magic mushrooms, but our mushrooms do have magical powers!
There are few recorded side effects from functional mushrooms. We recommend starting with a low dose to see if you experience unwanted effects.
There are few recorded side effects from functional mushrooms. We recommend starting with a low dose to see if you experience unwanted effects.
Yes. You may safely take all 6 varieties of our Touchwood Mushrooms. A smaller dosage of each is sufficient as they tend to boost one another's properties.
Yes. You may safely take all 6 varieties of our Touchwood Mushrooms. A smaller dosage of each is sufficient as they tend to boost one another's properties.
You can add Touchwood Mushrooms to any food: smoothies, your morning cuppa, baking and cooking.
You can add Touchwood Mushrooms to any food: smoothies, your morning cuppa, baking and cooking.
The Touchwood Mushroom facility is located on our family farm in Denmark, Western Australia. Our purpose built mushroom growing facility features a Class-100 mushroom laboratory and mushroom growing rooms. These allow us to produce pristine mushrooms, free of contaminants.
The Touchwood Mushroom facility is located on our family farm in Denmark, Western Australia. Our purpose built mushroom growing facility features a Class-100 mushroom laboratory and mushroom growing rooms. These allow us to produce pristine mushrooms, free of contaminants.
Powder is considered slightly more effecive than liquid. Liquids are very popular as they are very convenient to take. To make a tincture for mushrooms, it requires further steps of extraction from the mushroom so there is some loss along the way of the mushroom compounds, but saying that, the loss is minimal.
Powder is considered slightly more effecive than liquid. Liquids are very popular as they are very convenient to take. To make a tincture for mushrooms, it requires further steps of extraction from the mushroom so there is some loss along the way of the mushroom compounds, but saying that, the loss is minimal.
If you are wanting to address a particular health issue, its better to choose the mushroom known to help alleviate your current symptoms. To find out which mushroom product might be right for you request our downloadable product information guide from the base of this page.
If you are wanting to address a particular health issue, its better to choose the mushroom known to help alleviate your current symptoms. To find out which mushroom product might be right for you request our downloadable product information guide from the base of this page.
The pipette in each of our liquid products is calibrated, so for a standard serving amount just fill up to one millimetre mark.
The pipette in each of our liquid products is calibrated, so for a standard serving amount just fill up to one millimetre mark.
Shipping and Delivery
Yes. We can ship to every corner of the globe. Enter your location at checkout to see the shipping rates that apply to your destination.
We currently ship to these international destinations:
New Zealand, UAE, United Kingdom, Canada, Denmark, Germany, Singapore, Ireland, Israel, Hong Kong SAR, Chile.
If you destination is missing from this list and you’d like to place an order for international delivery please contact us.
Yes. We can ship to every corner of the globe. Enter your location at checkout to see the shipping rates that apply to your destination.
We currently ship to these international destinations:
New Zealand, UAE, United Kingdom, Canada, Denmark, Germany, Singapore, Ireland, Israel, Hong Kong SAR, Chile.
If you destination is missing from this list and you’d like to place an order for international delivery please contact us.
Orders are packed every business day. We ship using Australia Post.
Once your order has been packed and left our facility, you will receive an email confirming your delivery.
If you live locally (or travelling through this lovely part of the world), orders can be be picked up at the local Denmark BP station in Denmark Western Australia.
Orders are packed every business day. We ship using Australia Post.
Once your order has been packed and left our facility, you will receive an email confirming your delivery.
If you live locally (or travelling through this lovely part of the world), orders can be be picked up at the local Denmark BP station in Denmark Western Australia.
If you live locally (or travelling through this lovely part of the world), orders can be be picked up at the local Denmark BP station in Denmark Western Australia.
If you live locally (or travelling through this lovely part of the world), orders can be be picked up at the local Denmark BP station in Denmark Western Australia.